Difficult conversations made easier
A 90-minute interactive workshop to help make difficult conversations easier. Open to all in IP
Available spots
The Course
Just the phrase "difficult conversations" sounds painful and causes a spike of anxiety. It's unsurprising that the vast majority of people avoid having difficult conversations. You'll learn in this workshop that a difficult conversation is actually just a conversation, and how difficult it is, is based on the behaviour and perceptions of the people taking part in it. Which means it is possible to make them more comfortable and effective, and you can stop avoiding them. In this 90-minute interactive workshop you will get an introduction to some of the psychological concepts that make us believe that difficult conversations are so awful, and why we are doing ourselves and others a disservice by not having them. You'll also learn how to use that psychology to reframe the conversation to be more comfortable for everyone involved. You'll learn techniques for instigating and participating in conversations that could be experienced as unpleasant by the other participants; and you will learn ways to reframe your perceptions when on the receiving end of an unpleasant conversation. You will also have the opportunity to practice some of the techniques learned within the safe space of the workshop before having to try them out in the real world. You will leave the workshop with more skills and increased confidence in your ability to have those difficult conversations. This course complements our "Effective feedback for IP professionals" 1-hour workshop.
Session date(s)
Cancellation Policy
To cancel or reschedule, please contact us at least 24 hours in advance of the session (for single session bookings) or the first session (for multi-session courses). There are no refunds for non-attendance or cancellation within 24 hours of the session (for single session bookings) or the first session (for multi-session courses). There are no refunds for any disbursements incurred on your behalf, including (but not limited to) psychometric assessments that have been purchased by us and allocated to you in the systems of the psychometric provider, even if they have not been used. If we cancel or reschedule the course at any time, we will transfer your booking, or on your request issue a refund (refund in full if no sessions have been held, or a pro-rata'd refund for the sessions not held in a multi-session course, calculated on a time basis where sessions are not of identical time duration).