Effective Feedback for IP professionals
A 1-hour training session on how to give and receive better feedback.
Available spots
The Course
IP professionals need to be able to handle feedback in every aspect of their day-to-day work, from supervising more junior team members, being supervised by those more senior, through to receiving arguments and objections back on submissions filed at an IP office. Despite the necessity of feedback for the work to get done, our actual experiences of giving and receiving feedback are, overall, pretty rubbish. However, feedback really doesn't need to suck, for either person. This 1-hour workshop will cover the basics of feedback, the psychology of why it is so unpleasant (to give and receive), and the reasons why feedback is so unhelpful and ineffective. You'll learn techniques for not just giving feedback, but also for receiving and asking for it, and have the opportunity to practice within the safe space of the workshop before you have to do it out in the real world. You'll come away from the hour with improved confidence in your ability to provide feedback and a better understanding of how to handle being given feedback, even when it is not given in an effective manner. This training links well with our "Delegation skills for IP professionals" 1-hour training.
Session date(s)
Cancellation Policy
To cancel or reschedule, please contact us at least 24 hours in advance of the session (for single session bookings) or the first session (for multi-session courses). There are no refunds for non-attendance or cancellation within 24 hours of the session (for single session bookings) or the first session (for multi-session courses). There are no refunds for any disbursements incurred on your behalf, including (but not limited to) psychometric assessments that have been purchased by us and allocated to you in the systems of the psychometric provider, even if they have not been used. If we cancel or reschedule the course at any time, we will transfer your booking, or on your request issue a refund (refund in full if no sessions have been held, or a pro-rata'd refund for the sessions not held in a multi-session course, calculated on a time basis where sessions are not of identical time duration).